cancel
Showing results for 
Search instead for 
Did you mean: 
ACP2 Student
Student
1 0 0 0
Message 1 of 2
49
Flag Post
HP Recommended

Missing or damamged ink cartridge

I have replaced the indicated ink cartridge twice with brand new, HP-cert products and am still receiving the error message:

Missing or damaged ink cartridge 

 

1 REPLY 1
HP Support Agent
HP Support Agent
3,860 3,699 295 294
Message 2 of 2
8
Flag Post
HP Recommended

Missing or damamged ink cartridge

@ACP2, Welcome to HP Support Community!

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation