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BAH7
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Motor Pick stalled.

HP Office JetPro 8600

Not printing says the Motor Pick is stalled. I filled it with paper before printing but it is not working. What do I need to do?

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Motor Pick stalled.

@BAH7 I have a few steps that should help your cause:

 

Step 1: Reset the printer

Reset the printer, and then try to print again.

  1. With the printer turned on, disconnect the power cord from the printer.

  2. Unplug the power cord from the power source.

  3. Wait 60 seconds.

  4. Reconnect the power cord to a wall outlet and to the printer.

    NOTE: 

    HP recommends plugging the printer directly into a wall outlet.

  5. Turn the printer on.

If you are able to print, you do not need to continue troubleshooting.

 

Step 2: Update the printer firmware

Update the printer firmware, and then try to print again.

NOTE: 

The HP printer must connect to a wired (Ethernet) or wireless network with an active Internet connection to receive updates.

Check for the latest printer updates.

  1. From the home screen on the printer control panel, touch the ePrint icon ().

  2. Wait for the printer to connect to the ePrint server. The ePrint status displays.

  3. Touch Settings on the bottom left corner of the screen.

  4. Touch Printer Update, and then touch Check for Update Now.

    NOTE: 

    Check for updates every week to make sure you are getting the most out of your printer.

If you are able to print, you do not need to continue troubleshooting.

 

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 3 ONWARD

(By the end of this article all the issues should be resolved)

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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