Must unplug and replug for every print job

[iliveinmyinbox2]

I need to unplug and replug my DeskJet All-in-One Network Printer every time I need a print job.

Please do not say uninstall and reinstall the software. Last several times I had to do that, it took hours uninstalling and reinstalling as the software would not recognize the printer on the network. For at least two different computers.

Thanks for your time and brainwork.

[The_Fossette]

Hi @iliveinmyinbox2,

Welcome to the HP Forums!

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

I reviewed your post and I understand that you need to unplug and replug the printer every time you need to print.

I’d love to help!

In order that I may provide you with an accurate solution, I will need a few more details.

• When was the last time the printer was working fine?
• Have you made any software or hardware changes on the computer?
• Have you performed any troubleshooting steps before posting?

Meanwhile, follow the steps in the below article and check if it helps.

http://hp.care/2BM1AxY

Hope that answers your question and you have a good day ahead.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care!

Cheers!

[iliveinmyinbox2]

Thanks for the reply. No matter how many times I typed a reply to this letter, it would not post after copying your questions. Kept saying there was invalid  HTML in the post. I did not see the invalid HTML and had only copied the questions from your reply. Below the message box it said it removed the HTML, post again, but it kept coming back.

Q1 Last time printer worked well. A - Last two times I installed the printer on new networks, it was a monstrosity requiring several uninstals and reinstalls. It did finally settle down and start working well. That was a Windows 7 PC.

Q2 New software or hardware this time? A- Yes. A new Dell Windows 10 PC.

Q3 - Did I try troubleshooting before posting? A - I tried everything I was advised to do. Uninstalling and reinstalling more than a half dozen frustrating times. Scan Doctor and troubleshooting made nothing better.

[The_Fossette]

Hi @iliveinmyinbox2,

Thank you for the detailed information.

Follow the steps in the below article and check if it helps.

http://hp.care/2BM1AxY

Hope that answers your question and you have a good day ahead.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care!

Cheers!

[iliveinmyinbox2]

Okay. I am honestly exhausted by the lengthy crap I must go through to get this HP printer to work. Having been a long-term HP user, I am newly disappointed in the quality of their products.  I will soon purchase a printer that is not HP.  Thanks  for your time.

[The_Fossette]

Hi @iliveinmyinbox2,

I recommend you contact HP phone support and they will assist you in this regard.

Here is how you can get in touch with the phone support.

Open link: www.hp.com/contacthp/

Enter Product number or select to autodetects

Scroll down to "Still need help? Complete the form to select your contact options"

Scroll down and click on HP contact options - click on Get phone number.

Take care!

[1946gymnast]

Identical problem here.  I've tried every diagnostic test that has been recommended with no resolution.  I jumped through all the hoops to get to customer suipport only to be told the printer is long out of warranty.   It works fine for a while after plugging it back in but it's a real pain to have to do this everytime I want to use the printer.

[sandytechy20]

@1946gymnast

Welcome to HP support community.

Which operating system is installed on the computer to which this printer is connected?

Are you getting any error message?

Reply with the requested information for more assistance.

Cheers.