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‎12-21-2019 09:51 AM

HP Recommended
Product: HP Officejet 6950
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I'm trying to print and it will only print to file. I am connected via wifi. I was able to diagnostic page, but nothing else.

1 REPLY 1

‎12-23-2019 12:56 PM

HP Recommended

Hi @TheJumpMaster

Welcome to the HP Support Community. 

  • What is the error that you get while trying to print?
  • Which application are you trying to print from?
  • Have you tried printing different types of documents like PDF, Word or Webpages and check if the issue persists?

Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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