My Envy 4520 won't print in colour.

[Kingswan]

I have cleaned the heads and the resulting print is fine.  There  is plenty of colour ink.  

[Mans]

@Kingswan 

Hello,

As a solution, I suggest that you use a generic print driver, in order to eliminate any conflict related to the Windows 10 operating system.

Try the following solution:

1. Download and then run:
   
   • This driver if the Windows version is 64-bit.
   • This driver if the Windows version is 32-bit.
2. Start the installation and then check the option Connect the printer later.
3. On the keyboard, simultaneously press the Windows logo and R. The Run window opens.
4. Type control printers, then press Enter. The Devices and Printers window opens.
5. Click Add a printer. The Add a Printer window opens.
6. Click The desired printer is not displayed.
7. Click Add a local printer.
8. Click Use an existing port.
9. Click the Use an existing port drop-down list and select LPT1: (Printer Port), then click Next.
10. Under Manufacturer in the Install Printer Driver window, click HP.
11. Under Printers, select HP Photosmart 5520 series, and then click Next.
12. Follow the instructions to complete the installation.
13. In the Devices and Printers window, right-click the HP Photosmart 5520 series, and then click Delete Device or Remove Device.
14. In the Devices and Printers window, right-click the HP OfficeJet 3830 series printer name, and then click Printer Properties.
15. Click the Advanced tab, and from the driver drop-down list, select HP Photosmart 5520 series, and then click Apply.
16. Click the General tab, and in the Printer name field, type HP ENVY 4520 series, and then click OK.
17. Try to print.

In case of need, do not hesitate to solicit us.

Best regards,

[Kingswan]

Thank you.  But the link you gave for "this driver" was for 5540 series.  My printer is 4527