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Harry2020
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My HP 3830 inkjet printer prints only blank pages

HP OfficeJet 3820
Microsoft Windows 10 (64-bit)

My printer only prints blank pages.  I have replaced the cartridges, power-cycled the printer, reset my PC, disconnected the printer and removed (using the control panel) the print device, reset  and re-installed the printer (via the control panel) and again reset the PC.  None of this helps.    The paper feeds through the printer OK,  but there's nothing printed.

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Message 2 of 2
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HP Recommended

My HP 3830 inkjet printer prints only blank pages

@Harry2020,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the printer is printing blank pages.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

  • Are you facing the same issue when you make a copy?
  • What is the exact model for your printer?

 

Meanwhile, I recommend you follow the below steps and check if it helps.

 

  1. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. 
  2. Remove USB cable, if present. 
  3. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. 
  4. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer. 
  5. Turn on the printer and wait till warm-up period finishes and the printer is idle.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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