01-06-2020 07:01 AM
The only thing it will do is flash an error code. The error code is oxg3000A NOS_Loader_App. I've restarted it several times tried to do diagnostic and repair and it can not complete it.
01-06-2020 08:38 AM
Please try the below steps..
1>While the printer is ON, unplug the power cord from back of the printer and then Computer.
2>Power off the Wireless Router.
3>Wait for 60 seconds.
4>Now plug in the power cord to printer only.
5>Check for the error. if error shows up go to Step# 8
6>Now Power on the Wireless router.
7>Check for the error. If error shows up, then contact your ISP and check for firmware update, set the channel to 11.
8>If issue still shows up, then contact HP for further Assistance ( it could be a printer hardware issue ).
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.