12-11-2019 02:13 PM
My HP 4650 Printer prints out BLANK paper even though it has Ink
Please what am I missing?
12-14-2019 02:55 AM
Welcome to the HP Support Community. I'd be happy to assist you with the printing issue.
To better assist you -
1) Does the copy works?
2) Have you tried printing from a different application or maybe, from a different device?
While you respond to that, I'd suggest you check the ink levels - On the printer control panel, touch the Ink icon to display the current estimated ink levels.
Update the printer's firmware. Refer to this document for steps - HP Printers - Updating or Upgrading Printer Firmware
Print the Print Quality Diagnostic Report and post the printer report here -
1) Make sure to load the input tray with plain, white paper.
2) On the printer control panel, swipe the display to the left, and then touch Setup.
3) Touch Tools.
4) Swipe up on the display, and then touch Print Quality Report.
You may also refer to this document - HP Printers - Black or Color Ink Not Printing, Other Print Quality Issues
Hope this helps! Keep me posted.
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