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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
This is a great location to get assistance! I read your post and see that you are getting paper jam issue on HP Deskjet F380 Printer. I would like to help you resolve this issue.
Clear the paper jam.
Make sure that the carriage can move freely.
Clean the rollers and the rear access door.
Perform a power reset.
-
Press the Power button (
) to turn on the product. -
With the product turned on, disconnect the power cord from the rear of the product.
-
Unplug the power cord from the wall outlet.
-
Wait at least 15 seconds.
-
Plug the power cord back into the wall outlet.
-
Reconnect the power cord to the rear of the product.
-
If the product does not turn on by itself, press the Power button (
) to turn it on.
Click here and refer the document to perform the above steps.
Let me know how it goes.
Cheers.
HP Recommended
This is a great location to get assistance! I read your post and see that you are getting paper jam issue on HP Deskjet F380 Printer. I would like to help you resolve this issue.
Clear the paper jam.
Make sure that the carriage can move freely.
Clean the rollers and the rear access door.
Perform a power reset.
-
Press the Power button (
) to turn on the product. -
With the product turned on, disconnect the power cord from the rear of the product.
-
Unplug the power cord from the wall outlet.
-
Wait at least 15 seconds.
-
Plug the power cord back into the wall outlet.
-
Reconnect the power cord to the rear of the product.
-
If the product does not turn on by itself, press the Power button (
) to turn it on.
Click here and refer the document to perform the above steps.
Let me know how it goes.
Cheers.
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