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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP ENVY 4520

Print button does not give color option

1 REPLY 1
HP Recommended

@FloBear

 

A warm welcome to HP Forums! This is a great place to get support, find answers and tips to your technical queries.

I understand you are not able to print in color and I'll be glad to help you out. However, for an accurate solution, I would need more details:

Are you able to copy documents in color?

Which OS on PC, is it Windows or Mac?

How is the printer connected, USB or Wireless?

Could you also print a print quality test report and let me know if it has color in it. In order to print the report:

1.)  On the printer control panel, swipe the display to the left, and then touch Setup.

2.) Touch Tools.

3.) Swipe up on the display, and then touch Print Quality Report.

 

 

 

 

Senan6806


I am an HP Employee

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