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DavidH101
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My HP Envy 5540 has stopped working.

ENVY 5540

My HP Envy 5540 has stopped working. It is displaying error code OXB30394C9. Can anyone pleasehelp ?

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My HP Envy 5540 has stopped working.

Hi,

 

Shutdown the printer. Remove the power cable from back of the printer. Wait for 30 seconds and turn on the printer.

 

It will clear the printer settings and you should be able to use the printer without any issues.

 

 

If issue persist, you may need to contact hp support

 

thanks

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(Although I am employed by HP, I am speaking for myself and not for HP)

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DavidH101
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My HP Envy 5540 has stopped working.

That seems to have solved the problem. Many thanks,  David,

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My HP Envy 5540 has stopped working.

Great to hear it David.

 

Happy printing!!!

Click on the "Thumbs up"button on the bottom to say "Thanks"

Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)

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