01-25-2020 03:46 AM
Dear HP Support Team, please help me!
I am trying to print a ticket in PDF format, but my HP Photosmart 2610 will not print the text, only the images.
Thanks very much in advance for your help.
01-25-2020 01:43 PM
I do not speak "Mac OS" and cannot be sure the same rules apply.
In general, if the PDF file won't print the text, the printer is not able to translate whatever it is finding on the page.
Print the PDF file as an image - no translation necessary.
Reference and Resources – Places to find help and learn how to use your Printer
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