I believe this is a problem with the black cartridge. Please try these steps:
Take a handkerchief and the black cartridge. Now press the cartridge like a stamp on the handkerchief for about 2-3 seconds. You should see a strong, black colores strip. Is that so? If there is no or very little ink on the handkerchief, moisten the handkerchief slightly and press the cartridge again, this time for about 30 seconds on it, until more ink comes out. Afterwards, re-insert the cartridge and run a cartridge clean, if necessary.
What is the result?
Did you get a solution to your question? Please mark it as solved.
Did a post help you? Please click on the "thumbs up", to show this and actively help others.