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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HPEnvy5530

Every time I go to print off the internet I get the message 'printer off line'.  When I went to printer information in HP Smart to said 'scan only Hp envy 5530 series'.  How can I print something from a file in Word or on the internet?

1 REPLY 1
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@LD63 

 

Welcome to HP Support Forum. Please use the following tips/instructions to fix:


    http://support.hp.com/us-en/document/c04249080             (Windows)
    https://support.hp.com/au-en/document/c04249334           (Mac)


Regards.

BH
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