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My Office Jet Pro 6870 says Remove and reinstall ink cartridges, but when I do it still won't print.

Office Jet Pro 6870
Microsoft Windows 10 (64-bit)

My Office Jet Pro 6870 says Remove and reinstall ink cartridges, but when I do it still won't print.

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My Office Jet Pro 6870 says Remove and reinstall ink cartridges, but when I do it still won't print.

@blueswoody

 

Welcome to HP support community.

 

Try the steps mentioned in this HP document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

 

Sandytechy20
I am an HP Employee

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