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sid820 Honor Student
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My Officejet 3830 will not print in color from my computer

My printer wont print in color and there is nothing in settings to change it to print in color.

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sid820 Honor Student
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My Officejet 3830 will not print in color from my computer

answer did not help

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HP Support Agent
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My Officejet 3830 will not print in color from my computer

@sid820, Welcome to the HP Support Community!

 

Which Operating system is installed on your computer?

Try making a standalone color copy and check if it works. By this, we can conclude if this is a hardware issue or a driver issue.

 

Check the estimated ink levels

On the printer control panel, touch the Ink icon  to display the current estimated ink levels.

 

Print a Print Quality Diagnostic page

  1. On the printer control panel, swipe the display to the left, and then touch Setup.

  2. Touch Tools, and then touch Print Quality Report.

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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