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‎05-25-2020 03:28 PM

HP Recommended
Product: Officejet 4655
Operating System: Microsoft Windows 10 (64-bit)

My officejet 4655 will not print duplex automatically. This worked for over two years now suddenly it goes into manual duplex only.  I have reinstalled the software and updated the drive to the most recent one on  the HP website.  It still will only print in manual duplex.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-02-2020 07:50 PM

HP Recommended

@dodgerfan0823

 

Welcome to HP support community.

 

Update the printer firmware

Here are the steps:- Click here

 

Enable double-sided printing in Windows

  • In the Properties window, select the Device Settings tab.
  • Scroll down to Installable Options and click on the plus button next to it.
  • Click on the drop-down menu beside Duplex Unit and select Installed.
  • Click on Apply and then on Ok.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎06-02-2020 07:50 PM

HP Recommended

@dodgerfan0823

 

Welcome to HP support community.

 

Update the printer firmware

Here are the steps:- Click here

 

Enable double-sided printing in Windows

  • In the Properties window, select the Device Settings tab.
  • Scroll down to Installable Options and click on the plus button next to it.
  • Click on the drop-down menu beside Duplex Unit and select Installed.
  • Click on Apply and then on Ok.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No

‎06-03-2020 03:42 PM

HP Recommended

I actually did that and it kept reverting to manual.  However after doing that reinstalling the update drivers and rebooting it then started printing automatic duplex.  I believe the trick was to reboot win 10 after all the fixes.  

Was this reply helpful? Yes No

‎06-04-2020 05:55 PM

HP Recommended

@dodgerfan0823

 

Good to know that issue is resolved.

Feel free to contact us in the future of you need nay assistance.

 

Cheers.

 

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
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