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When I removed the print head to clean it, the holder moved to the right and will not stay over on left side to put the print head back in. How do I get it to stay on the left side?
Welcome to the HP Support Community. I'd be happy to assist you.
It seems like an issue with the print carriage. You may try to manually move the print carriage when the printer is powered off.
Reset the printer
Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.
Check for obstructions in the carriage path
Kindly refer to the steps mentioned in this document.
If the issue persists, I'm afraid this is a hardware issue with the printer. Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps! Keep me posted.
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KUMAR0307 I am an HP Employee
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