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‎04-07-2020 12:09 PM

HP Recommended
Product: Officejet Pro 8610

The high pitched noise seems to be coming from printer rolls inside the printer.  I've tried cleaning them.  It is still making the noise. HELP!

1 REPLY 1

‎04-13-2020 10:53 AM

HP Recommended

@abrightertomorr

 

Welcome to HP support community.

 

Try the steps mentioned in this HP document to fix the issue:- Click here

(Note:- Though the title of the document is different, these steps should fix the issue)

 

And if the issue still persists, this could be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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