12-11-2019 03:49 AM
Since moving, my printer no longer prints colours correctly. When printing the magenta dominates and most pages come out pink. On the test page the yellow is a dirty greeny colour and blue is very faded but pink and black are perfect.
I've done all the maintenance realigning heads and cleaning heads several times over, restarted and unplugged the machine. added new genuine HP ink cartridges and reinstalled printer drivers on my pc. I am at a loss as to what to do next, I also cannot find anywhere on the HP website to get technical help. I hope someone can help please?
12-13-2019 09:46 AM - edited 12-13-2019 09:47 AM
Welcome to the HP Support Community.
I appreciate you trying all the steps. If you've tried all the steps from here: https://support.hp.com/us-en/product/hp-officejet-7510-wide-format-all-in-one-printer-series/7127198..., I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.
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Let me know if this helps.
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