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My PC s not communicating with printer.

Dell Inspiron
Microsoft Windows 10 (64-bit)

Although, I get the following message -  "Printer out of paper" -  it is not out of paper and when I turn the printer on and off, a blank sheet comes of printer.   The real problem may be that  my PC is not communicating with printer.  My HP Envy110 is hardwired into my CPU.  Any assistance you can provide would be greatly appreciated.

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My PC s not communicating with printer.

Hi @BRM399

 

Welcome to the HP Support Community. I'd be happy to help you with the "Out of Paper" error. 

 

Let's try these steps -

 

1) Take out the cartridges.

2) Unplug the power cord from the printer & wall.

3) Wait for 30 seconds. 

4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector.

5) Insert the cartridges back into the printer.

 

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware

 

If the issue still persists, try these steps - 'Out of Paper' Error Message Displays and the Printer Does Not Pick Up or Feed Paper

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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