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LarryBB5
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Message 1 of 2
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My computer cannot locate my HP Printer.

ENVY Photo 7155
macOS 10.15 Catalina

HP ENVY 7155. macOS Catalina

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HP Support Agent
HP Support Agent
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My computer cannot locate my HP Printer.

@LarryBB5, Welcome to HP Support Community!

 

To assist you better, I'd like to know the following-

 

How is the printer connected to your computer?

When you say it cannot locate the printer, is there any error message on the computer?

Is there any antivirus/security software installed on your computer?

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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