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‎04-29-2020 03:21 PM

HP Recommended
Product: GNVPR8 HP desk jet 3637

Desk Jet HP 3637. Serial # GNVPR8.

1 REPLY 1

‎05-09-2020 04:02 AM

HP Recommended

Hi @hugojose

Welcome to the HP Support Community. I'd be happy to assist you.

  • What is the exact model of the printer?
  • Refer to this document to know how to find the Product Name or Product Number.
  • Which device are you trying to print from?

Try making a standalone copy in black and color to check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Check the ink levels in the printer.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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