cancel
Showing results for 
Search instead for 
Did you mean: 
PAL1022
New member
1 0 0 0
Message 1 of 5
119
Flag Post
HP Recommended

My hp deskjet 3520 will not print the black ink

Deskjet 3520

My hp deskjet 3520 will not print the black ink after I put a new cartridge in. I even put a second new cartridge in and it still will  not print the black ink.

Tags (1)
4 REPLIES 4
HP Support Agent
HP Support Agent
6,261 6,248 338 248
Message 2 of 5
88
Flag Post
HP Recommended

My hp deskjet 3520 will not print the black ink

@PAL1022

 

Welcome to the HP Support Community.

 

Are you able to copy in black?

  1. Load plain, white paper into the paper tray.

  2. On the printer control panel, press the Down Arrow  to select Settings, and then press OK.

  3. Press the Down Arrow to select Tools, and then press OK.

  4. Press the Down Arrow to select Print Quality Report, and then press OK.

Let me know if you see any black on this report.

 

Do perform the steps from here: https://support.hp.com/us-en/product/hp-deskjet-3520-e-all-in-one-printer-series/5162504/model/51625...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

Reply
0 Kudos
Daisy202021
New member
3 2 0 0
Message 3 of 5
66
Flag Post
HP Recommended

My hp deskjet 3520 will not print the black ink

Printer will not print black..........tried 3 new HP cartridges, cleaned the printhead, did partial reset.........very frustrated

Reply
0 Kudos
Daisy202021
New member
3 2 0 0
Message 4 of 5
63
Flag Post
HP Recommended

My hp deskjet 3520 will not print the black ink

tried all the steps in the HP support page........no change

Reply
0 Kudos
HP Support Agent
HP Support Agent
6,261 6,248 338 248
Message 5 of 5
33
Flag Post
HP Recommended

My hp deskjet 3520 will not print the black ink

@Daisy202021

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation