My hp officejet 6700 printer will not print black. Ran the clean the print heads and alignment of ,
Product: Hp officejet 6700 printerj
Operating System: Microsoft Windows 10 (32-bit)
Ran the diagnostic tools and still cannot get the printer to print black. Black cartridge is good and full of ink. When running the alignment of print heads get message that run was not successful. What could be the cause or problem and can it be fixed.