cancel
Showing results for 
Search instead for 
Did you mean: 
Kobus70
New member
1 0 0 0
Message 1 of 2
62
Flag Post
HP Recommended

My hp officejet pro 8600 plus indicates since yesterday that I cannot find a scan server or cannot w

hp officejet 8600 pro plus

My hp officejet pro 8600 plus indicates since yesterday that I cannot find a scan server or cannot work with a secure network. nothing has been changed in settings. what now?

1 REPLY 1
HP Support Agent
HP Support Agent
19,621 19,609 1,295 1,960
Message 2 of 2
32
Flag Post
HP Recommended

My hp officejet pro 8600 plus indicates since yesterday that I cannot find a scan server or cannot w

@Kobus70,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are facing issues scanning.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

  • Are you able to make a copy?
  • How is the printer connected to the computer?
  • What is the operating system you are using?
  •  

Meanwhile, I recommend you follow the below steps and check if it helps.

 

  1. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. 
  2. Remove USB cable, if present. 
  3. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. 
  4. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer. 
  5. Turn on the printer and wait till warm-up period finishes and the printer is idle.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation