11-26-2013 12:46 PM
I understand since upgrading to iOS 7 on your iPad you've been unable to use the AirPrint feature. I'm sorry to hear this has been happening but I will certainly do my best to assist you with this.
This document covers some basics with AirPrint so you can make sure the settings are all correct.
If you try the few steps in this document and are still not able to print, you can try power cycling everything. To do this, please turn off your iPad and printer first. Once they are completely off, go to your router, pull the power cord for 30 seconds and then plug it back in. Wait for the lights to return to normal and then please go back to your printer and turn it on before turning the iPad on as well. After everything is back up and running please try to use the AirPrint function again.
Hope this helps, have a great day!
09-26-2014 06:30 PM