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mcsrn
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Message 1 of 2
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My printer has stopped printing two sided on my HP Envy photo7855.

HP Envy Photo 7855all in one series
macOS 10.15 Catalina

When i bought this last year it printed two sided but now has stopped doing it. 

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HP Support Agent
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Message 2 of 2
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My printer has stopped printing two sided on my HP Envy photo7855.

@mcsrn

 

I have gone through your post and would like to help

 

Have you check the settings to ensure you are doing duplex printing?

 

To assist you better please let me know which App you are using when doing double sided printing

 

Also if possible, send me a picture of the options you see while selecting the printer settings for duplex printing

 

Keep me posted

KrazyToad
I Am An HP Employee

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