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pablonicolas86
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Message 1 of 3
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HP Recommended

My printer is not printing PDF files

HP ENVY 4525
Microsoft Windows 7 (64-bit)

I have a new HP ENVY 4525 printer.

The printer is working correctly, but I cant print from the adobe/acrobat program.

I can print Word, Excel and pictures, but not PDF files.

The only printer that shows available is one that is not deleted a long time ago.

I already performed the HP printer DOCTOR, and also Uninstalled and Reinstalled the printer.

I dont know what more to do.

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Message 2 of 3
93
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HP Recommended

My printer is not printing PDF files

Try this.

 

Completely deinstall Acrobat Reader from your computer.  Now go to the Adobe web site and download and install Acrobat Reader DC.  Now try.

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pablonicolas86
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Message 3 of 3
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HP Recommended

My printer is not printing PDF files

Thank you for answearing.

I did that, but the same problem. I went to uninstall programs and erased all the Adobe /acrobat files.

Then I went to internet and downloaded the Acrobat Reader DC.

 

I also Downloaded an other PDF printer, and no problem printig.

I dont know why the only selectable printer on the PDF print window is an old Canon printer.

On the Devices and Printers my only available printer is the new HP 4520.

Any other Idea?

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