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My printer is not working after refilling and showing some red light i think its issue is with cartr

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Please help me sending a executive to me and sort out the issue as Soon as possible

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My printer is not working after refilling and showing some red light i think its issue is with cartr

@1AbdulRaheem,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that a red light is blinking on the printer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

If you are looking for a service option, then I recommend you contact support and they will assist you in this regard.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Or if you can let me know what lights are blinking on the printer, I will help you in fixing the issue.

 

Meanwhile, you can try the below steps and check if it helps.

 

  1. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. 
  2. Remove USB cable, if present. 
  3. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. 
  4. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer. 
  5. Turn on the printer and wait till warm-up period finishes and the printer is idle.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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