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rojon1
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My printer is saying "There is a problem with the print head"

HP 6812

My printer was working fine yesterday. then the above error message came up, only selection is "okay" but nothing happens. I took the ink cartridges out inspected, noting looks damaged. Thank you for your help in advance

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My printer is saying "There is a problem with the print head"

@rojon1

 

I have gone through your Post and would like to help

 

I suggest you follow the instructions in this Link: https://support.hp.com/in-en/document/c04100778 based on the cartridge

 

If the issue persists I suggest you contact HP Support for Service Options

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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