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Naef
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My printer is stuck in "pause" mode and won't print. How to unpause?

HP Deskjet 1050 J410 Series

My printer is stuck in "pause" mode and will not print.  I don't know what I did to pause it.  How do I unpause it?

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My printer is stuck in "pause" mode and won't print. How to unpause?

Hi @Naef,

 

Thank you for joining HP Forums. 

This is a great place to get support, find answers 

 

I understand that you are in need of help.

No worries, I'll be glad to help you.

 

Are you facing this issue after an update?

 

I suggest you do a Hard Reset

 

(1) Turn the printer on, if it is not already on.

(2) Wait until the printer is idle and silent before you continue.

(3) With the printer turned on, disconnect the power cord from the rear of the printer.

(4) Unplug the power cord from the wall outlet.

(5) Wait at least 60 seconds.

(6) Plug the power cord back into the wall outlet.

 NOTE: HP recommends connecting the printer power cord directly to the wall outlet.

(7) Reconnect the power cord to the rear of the printer.

(8) Turn on the printer, if it does not automatically turn on.

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

 

Keep me posted, how it goes!

If the information I've provided was helpful.

Give us some reinforcement by clicking the solution and kudos buttons, that'll help us and others see that we've got the answers!

Cheers!

Raj1788
I am an HP Employee 

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Naef
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My printer is stuck in "pause" mode and won't print. How to unpause?

I’ve done this 3 times. Not working. It makes copies but my computer still says the printer is paused.
Naef
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My printer is stuck in "pause" mode and won't print. How to unpause?

@Naef

 

Thanks for the reply.

I appreciate your time and effort.

 

As you have already tried these steps and still having the issue, I would personally suggest you contact our HP phone support for further assistance. If your product is Out of warranty then remember to choose the paid options to get the tech support number.

 

They might have multiple options to help you on this.

 

Please use the following link to create yourself a case number, then call and it may help speed up the call process:

Step 1. Open link: www.hp.com/contacthp/

Step 2. Enter Product number or select to auto detect

Step 3. Scroll down to "Still need help? Complete the form to select your contact options"

Step 4. Scroll down and click: HP contact options - click on Get phone number and phone number appear.

They will be happy to assist you immediately.

 

Keep me posted for any other assistance,

Cheers

Sandytechy20
I am an HP Employee

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seeks
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My printer is stuck in "pause" mode and won't print. How to unpause?

I have done it twice..nothing

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Caseyjo10
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My printer is stuck in "pause" mode and won't print. How to unpause?

HP Envy 4520 series 3

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gg2much
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My printer is stuck in "pause" mode and won't print. How to unpause?

hp 8600printer and scanner... it was working during day, then all of a sudden it isn't... says it is paused.  Unplugged from wall, restarted, several times.. no response.  troubleshooting app says all systems are ready to  accept document for printing, but doesn't print. 

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My printer is stuck in "pause" mode and won't print. How to unpause?

@gg2much

 

Welcome to the HP Support Community.

 

If you're on a Windows Operating System, try these steps:

 

Let's run the HP Print and Scan Doctor:

 

Use this link for details on using the HP Print and Scan doctor: https://hp.care/2JyaC93

 

If the issue persists, let's do a root uninstall and reinstall of the software:

 

Unplug any USB cable, if any, before doing this.

 

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.)  Open up the run command with the "Windows key + R" key combo.

14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.

15.) Restart the computer.

 

Once done, please download and install the software from here:

https://support.hp.com/in-en/drivers

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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