cancel
Showing results for 
Search instead for 
Did you mean: 
gabrielleb
New member
1 0 0 0
Message 1 of 2
56
Flag Post
HP Recommended

My printer no longer recognizes the size of paper i put in the tray.

hp 8710
macOS 10.15 Catalina

My printer no longer recognizes the size of paper i put in the tray.    

I print cards and have never had a problem.   Recently it is all wrong and it no longer recognizes the paper size I put in the tray.

Not sure if its because I updated my mac to Catalina but it is very frustrating.

 

Any help would b e appreciated

 

1 REPLY 1
HP Support Agent
HP Support Agent
18,483 18,391 1,054 1,154
Message 2 of 2
21
Flag Post
HP Recommended

My printer no longer recognizes the size of paper i put in the tray.

@gabrielleb

 

Welcome to HP support community.

 

Are you getting any error message while printing?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation