My printer photosmart BN109n-z is printing very slowly.

[teduod]

My printer photosmart BN109n-z is printing very slowly.

Product number : Q8444B

Serial number : [edited]

Is somebody can help me ?

[asmita6658 · Accepted solution]

Hi @teduod

Welcome to the HP Support Community. I'd be happy to assist you with the slow printing issue. 

To better assist you - Are you experiencing this issue while making a  copy as well? 

While you respond to that, please try these steps - 

1) Take out the cartridges.

2) Unplug the power cord from the printer & wall.

3) Wait for 30 seconds. 

4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector.

5) Insert the cartridges back into the printer.

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware

You may also refer to this document - HP Printers - Slow Printing 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[teduod]

Hi Asmita6658,

Thank you for your response.

I tried your solutions and the printer was still printed slowly.

I decided to check another time all the parameters and i found this one :

"print directly onto the printer" 

that is to say without "spooler"

I tried it and the printing is OK, that is to say with the same speed as before.

Have a good day.

Best regards.

[asmita6658]

Hi @teduod

That's great! Happy to hear that. If you need further assistance feel free to reach out to us.

Have a great day ahead!