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‎05-11-2020 04:37 PM

HP Recommended
Product: HP officejet 5258

My printer is printing blank pages, cartridges are hp and full, updated software already, clean cartridges, and align, still blank

1 person had the same question
1 REPLY 1

‎05-19-2020 04:32 AM - edited ‎05-19-2020 04:34 AM

HP Recommended

Hi @Mytquin

Welcome to the HP Support Community. I'd be happy to assist you.

  • Are you trying to print in black or color?
  • Insert one ink cartridge at a time and try printing/copying to identify the defective ink cartridge.

Make sure you have tried the steps mentioned in this document to resolve this issue.

Clean the ink cartridges up to 3 times.

 

Print a print quality report as mentioned in step 8 of the document to check the missing color.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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