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My printer will not feed photo paper. It does feed plain paper.

Ho photosmart 7520

I thought the problem was using cheap paper but it won't even pick up HP premium plus photo paper.  It does pick up plain paper.

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My printer will not feed photo paper. It does feed plain paper.

@Darilyne

 

Welcome to HP support community.

 

Check the photo tray

  1. Grasp the photo tray, tilt it upward, and then pull it away from the printer to remove it.

    Figure : Grasp the photo tray

    Image: Grasp the photo tray.

    Figure : Tilt the tray upward and pull it away from the printer

    Image: Tilt the tray upward and pull it away from the printer.

    Figure : The main tray with the photo tray removed

    Image: The main tray with the photo tray removed.
  2. Slide the photo tray back into place at a slight upward angle until it stops, and then press the photo tray down and in to seat it correctly.

    Figure : Reinsert the photo tray

    Image: Reinsert the photo tray.
  3. Make sure that the front of the photo tray aligns with the end of the main tray. If the front of the photo tray does not line up with the end of the main tray, lift the photo tray at a slight upward angle, and then press the photo tray all the way into the printer.

    Figure : Align the front of the photo tray with the end of the main tray

    1.  

      Image: Align the front of the photo tray with the end of the main tray.

      Front of the photo tray
    2. End of the main tray

You can refer this HP document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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