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BradleyID
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Message 1 of 2
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My printer will not print for my mom or I. But it will print a test page. Please fix it!!

Lenovo Flex 5
Microsoft Windows 10 (64-bit)

Our printer that isn't working is a HP Officejet Pro 6878.  Please help me fix it this morning.  Thank you.

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HP Support Agent
HP Support Agent
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Message 2 of 2
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My printer will not print for my mom or I. But it will print a test page. Please fix it!!

@BradleyID

 

Welcome to HP support community.

 

Which application are you using to print?

Are you getting any error message while printing?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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