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    Fix Windows 10 Update Issues

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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My printer will not print in colour,

ENVY 4527
Microsoft Windows 10 (64-bit)

i have followed all the instructions but nothing works, still only printing in black and white

1 REPLY 1
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HP Support Agent
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My printer will not print in colour,

Hi @GWelbeck

Welcome to the HP Support Community. I understand you are not able to print in color from your Win 10 PC. I'd be happy to assist you. This seems like a compatibility issue between the printer driver and the latest Win 10 update. Let us try these steps to resolve this issue:

 

Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

  1. On the PC, go to Control panel > Devices and printers > Add a printer(at the top) 
  2. Under 'Choose a device or printer', click on 'The printer I want isn't listed'.
  3. Select 'Add a printer using a TCP/IP address'
  4. Find the IP address of the printer by tapping on the wireless icon on the printer screen
  5. Type in the 'IP address in Hostname or IP address' box, click next
  6. Proceed to the next steps by following the on-screen instructions.
  7. Try printing in color.

If the issue persists, Install the printer using Windows built-in driver

Refer to this document to know how. Try printing.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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