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‎08-14-2020 03:13 PM

HP Recommended
Product: HP DeskJet 5575

So my printer is running very slowly when I boot it up. I repeat, it's not just printing very slowly but also when it comes to copying and using the tools in it such as aligning printer and cleaning cartridges, it is running very slowly. Also when you turn on a printer, you should be able to hear the hardware function normally. But on my end, it's very slow. I tried resetting it to factory default, no luck. Tried restarting it several times, nothing happened. Even tried removing the plug while it's turned on, and it didn't helped. How do you fix this? 

1 REPLY 1

‎08-17-2020 05:38 AM

HP Recommended

@my_aim_sucks, Welcome to the HP Support Community!

 

As you have tried power resetting the printer and the issue persists, this could be a hardware issue. 

 

Update the printer firmware

Click here to know different methods of updating printer firmware.

 

For more info on this issue, refer to this document.

Perform step 2 from the above attached document.

 

If the issue persists, please reach out to the HP Support in your region regarding the service options for your printer. 

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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