02-10-2020 01:34 PM
Printer turns on and power light blinks, then the progress bar freezes and it makes a noise, a clicking noise and then the automated "jingle" I need this response answered ASAP
Product No. K7V40A
02-10-2020 01:36 PM
I have tried hard reset as outlined in the response found in this thread https://h30434.www3.hp.com/t5/Inkjet-Printing/HP-OfficeJet-3830-printer-power-light-blinking-console...
But that does not work. I expect help or a new printer as I ALWAYS have issues with these HP printers.
02-12-2020 04:30 PM
This seems to be a hardware issue.
I request you to talk to HP support.
They might have multiple options to help you with this.
- Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
- Select the country.
- Enter the serial of your device.
- Select the country from the drop-down.
- Click on "Show Options".
- Fill the web-form. A case number and phone number will now populate for you.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
I am an HP Employee