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HP Recommended
Y5H67D
Microsoft Windows 10 (64-bit)

Hello Comunity 

 

I bought a new printer HP DeskJet 2622 All-in-One Printer (Product NumberY5H67D) just 2 days ago...

I am able to print black and white and it's working great but when I go print something in color than my red color did not come just greens printing doing. I am confused about is this printer issue or software

even when I try to copy something the same result there... so I thought is hardware issue could be...

but is there something more troubleshooting I can do so please let me know 

 

thank you 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Have you tried cleaning the ink cartridges, see step #5 in this link.

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Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.

View solution in original post

2 REPLIES 2
HP Recommended

Have you tried cleaning the ink cartridges, see step #5 in this link.

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
HP Recommended

Thank you for the reply but I replace my printer from hp because it was in warranty so I thought it would be much better replace its rather repair 

 

 

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