01-09-2020 03:42 PM
I am trying to install an HP Envy 5055 printer to my lap top and my home computer and am getting a message that says "Use Setup Cartridges". Well, I thought I was being smart some time ago and used the 65 black cartridge in my older HP printer that also used a 65 , and that printer quit working today and no longer the set up cartridge. I have been reading that there is a way to bypass this, but have been unable to figure it out to finish installing this printer. Any help would be greatly appreciated.
01-12-2020 02:38 AM
Welcome to the HP Support Community.
I have sent you a private message with the steps to bypass the setup ink message. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
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