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‎02-07-2019 12:30 PM

HP Recommended
Product: HP Office Pro 8600
Operating System: macOS 10.14 Mojave

Please someone help.  Somehow my printers' built in network is disabled. I believe it happened when I was in HP Utility on the mac.  I've tried resetting to factory settings and printer is stil not recognized!! Totally messed up and frustrated.  I work from home and need my printer.

 

 

1 REPLY 1

‎02-11-2019 12:53 PM

HP Recommended

@Angeliuz1

 

A warm welcome to HP Support Community!

I believe we can re-enable the network functions using the HP Utility. Let's try these steps:

1.) Connect the printer to Mac using a USB cable.

2.) On your Mac, click Finder, click Applications, click the Hewlett-Packard or HP folder, then double-click HP Utility.

3.) Click Device Administrations.

 

4.) Check the box near to Wireless or select Enable All.

 

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

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