Angeliuz1 Honor Student
Honor Student
3 1 0 0
Message 1 of 2
42
Flag Post
HP Recommended

Need HP Help....Built In Network is disabled

HP Office Pro 8600
macOS 10.14 Mojave

Please someone help.  Somehow my printers' built in network is disabled. I believe it happened when I was in HP Utility on the mac.  I've tried resetting to factory settings and printer is stil not recognized!! Totally messed up and frustrated.  I work from home and need my printer.

 

 

1 REPLY 1
HP Support Agent
HP Support Agent
4494 4486 291 260
Message 2 of 2
21
Flag Post
HP Recommended

Need HP Help....Built In Network is disabled

@Angeliuz1

 

A warm welcome to HP Support Community!

I believe we can re-enable the network functions using the HP Utility. Let's try these steps:

1.) Connect the printer to Mac using a USB cable.

2.) On your Mac, click Finder, click Applications, click the Hewlett-Packard or HP folder, then double-click HP Utility.

3.) Click Device Administrations.

 

4.) Check the box near to Wireless or select Enable All.

 

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation