02-07-2019 12:30 PM
Please someone help. Somehow my printers' built in network is disabled. I believe it happened when I was in HP Utility on the mac. I've tried resetting to factory settings and printer is stil not recognized!! Totally messed up and frustrated. I work from home and need my printer.
02-11-2019 12:53 PM
A warm welcome to HP Support Community!
I believe we can re-enable the network functions using the HP Utility. Let's try these steps:
1.) Connect the printer to Mac using a USB cable.
2.) On your Mac, click Finder, click Applications, click the Hewlett-Packard or HP folder, then double-click HP Utility.
3.) Click Device Administrations.
4.) Check the box near to Wireless or select Enable All.
Let me know how it goes!
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Have a great day!
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