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Need printer regionalization reset

OfficeJet Pro 8620

How can I get a regionalization reset for a printer.  I confirmed the printer I purchased in the US came with Z20 cartridges, but in the US I can only buy Z10 replacement cartridges.  As I've only done work in the US, I need the regionalization reset on my unit as per these two pages:

 

https://h30434.www3.hp.com/t5/Inkjet-Printing/why-is-my-officejet-8660-only-supporting-951-z20-cartr...

 

https://support.hp.com/us-en/document/c05318138

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Need printer regionalization reset

Faith in HP is totally restored.

 

Support was able to reset the region on my printer and, although I had to replace all my cartridges at once and not just the single empty one, it is now accepting the proper region ink cartridges.

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