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Donzw
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Message 1 of 2
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HP Recommended

Need re install to rid out of paper error message

Officejet 6800
Mac OS X 10.6 Snow Leopard and older

HP Office jet stopped printing in the Middle of a job.it gives a false “out of paper message”. Tried all the HP suggestions to no avail. Only thing left is to re-install sw from disk, but cant find one. Vintage mac SW disallows downloads from web. Who sells Hap 6800 disks for older macs?

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HP Support Agent
HP Support Agent
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Message 2 of 2
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Flag Post
HP Recommended

Need re install to rid out of paper error message

Hi @Donzw

Welcome to the HP Support Community. I'd be happy to assist you.

 

To assist you better, what is the exact model of the HP printer you are using?

Refer to this document to know how to find the Product Name or Product Number.

 

Keep me posted for further assistance.

 

KUMAR0307
I am an HP Employee

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