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MRWOOD1
New member
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Message 1 of 3
107
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HP Recommended

New 8020 printer Ink Cartridge will not move when cover is opened.

Office Jet PRO 8020
Microsoft Windows 10 (64-bit)

when I lift the cover to install the Ink cartridges the carriage won't move to the center so the new Ink cartridges can be installed.

 

 

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B_Will
Level 6
498 491 31 38
Message 2 of 3
96
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HP Recommended

New 8020 printer Ink Cartridge will not move when cover is opened.

Did you remove all packing material and tape? 

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MRWOOD1
New member
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Message 3 of 3
85
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HP Recommended

New 8020 printer Ink Cartridge will not move when cover is opened.

The only packing material that I can see is the plastic on the carriage and that cant be removed until the carriage moves to the center. 

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