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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: New HP Envy 6050 light stays on
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07-24-2020 10:34 PM
Hello I just purchased a new HP Envy 6050 printer and so far so good however the blue light on the paper tray stays on. I’m guessing this is for an ambient look but it’s driving me crazy. Is there anyway to turn this light off without disconnecting the printer?
Solved! Go to Solution.
Accepted Solutions
07-27-2020 12:38 PM
Welcome to the HP support community.
If the blue light is on, the printer is idle and connected to a wireless network or is connected to a device through a Wi-Fi Direct connection. You do not need to take any action.
There is no option to turn it off.
You can refer this HP document for further assistance:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
07-27-2020 12:38 PM
Welcome to the HP support community.
If the blue light is on, the printer is idle and connected to a wireless network or is connected to a device through a Wi-Fi Direct connection. You do not need to take any action.
There is no option to turn it off.
You can refer this HP document for further assistance:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
07-28-2020 05:20 PM
Good to know that issue is resolved.
Feel free to contact us in the future if you need any assistance.
Cheers.
Sandytechy20
I am an HP Employee
08-04-2020 04:56 PM
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