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Lazyb1234
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New Printer Deskjet 1050 has never printed or copied in black ink.

This printer is new, just taken out of the box.  Printer will not copy or print in black.  New ink cartridges have been installed and still does not work.   Should I take the printer back to the store.

 

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Message 2 of 2
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HP Recommended

New Printer Deskjet 1050 has never printed or copied in black ink.

Hi @Lazyb1234

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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