02-09-2020 06:44 AM
Got a brand New Printer. Its showing me the error code OXC4EB8004 as soon as I turn it on. I have taken the ink cartridge out. I have unplug it from the back and the wall and waited and then repluged it back in multiple times. Still shows the same error code.
02-09-2020 07:00 AM - edited 02-09-2020 07:02 AM
Make sure that you have the printer connected to a direct current outlet and not a power strip or multiple sockets.
If this is the case, to try to resolve a stuck cart on this model of printer, please follow the step-by-step steps indicated on this link:
If this error still occurs when you turn on the printer, I recommend that you contact HP Technical Support directly: http://www.hp.com/go/assistance
Do not hesitate to contact us in case of need.
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